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FAQ

  • General Info
  • Payment
  • Shipping (delivery)
  • Refunds and exchanges

Anti-fraud policy

We have a Zero Tolerance for Online Fraud.

We know that fraud is a worry for buyers and sellers on the internet. We want you to have a pleasant and untroubled experience when shopping with us - so we have a rigorous policy to protect our customers and our business.

Credit card holder names and billing addresses are verified to reduce fraud. Anyone caught using a fraudulent credit card number or bank accounts will be prosecuted to the fullest extent of the law. In addition, it is a waste of time purchasing our products with a stolen credit card number sinmce we have the ability to discern a "real" order from a fraudulent order. This is done based on the unique anti-fraud software installed. As soon as a charge is reported as invalid or illegal, we will report all information returned to us through the anti-fraud program to the necessary authorities.

Our payment processors are secure. Your payment information is maintained securely and your personal data is not shared with anyone. However, if you are concerned that a payment is incorrect or has not been processed, please let us know immediately.

During the ordering and payment process we record the internet address (IP address) of the customer's computer. This is to facilitate evidence-gathering if and only if a transaction later proves to be fraudulent. The information is used for no other purpose.

We also verify the delivery address.

Liability

IN NO EVENT SHALL MMA SHOP SG OR KNOCKOUT GEAR GROUP PTE LTD BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES ALLEGED TO ARISE UNDER THIS WARRANTY, OR ALLEGED TO BE OWED DUE TO ANY FAILURE TO DELIVER GOODS, OR FROM ANY USE, MISUSE, OR INABILITY TO USE THE PRODUCT DUE TO ANY DEFECTS IN THE PRODUCT.

Store address

Knockout Gear
31 Haji Lane
Singapore 189224
Open from 11:30AM to 8:00 PM everyday
Phone +65-6297-7422
WhatsApp: 6585592432

How to order

You can place the order online or visit our retail shop at 31 Haji Lane, Singapore 189224.

To order online, browse the catalog, select the product model/size/color and click add to cart. To add more items, click continue shopping then select and add to cart more products.

When you're ready click checkout, input delivery and billing details, select payment method, click review order. Double check the details then click submit order.

You will receive an email with the order details.

While every effort is made to present each item on our website as accurately as possible, the images you see depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an identical representation of the actual colour of the item.

We make every effort to make sure that each item sold at this online shop is manufactured to the highest quality and that the goods reach you in perfect conditions.

Credit or Debit card

Various credit and debit cards accepted in SE Asia by our payment processor STRIPE in your local currency.

 

Paypal

PayPal - paypal balance or credit cards: VISA, Mastercard, AMEX, etc.

Bitcoin

Bitcoin payment will be available in the near future.

Countries

We deliver to the following countries in Asia:

    Brunei
    Cambodia
    India
    Indonesia
    Laos
    Malaysia
    Myanmar
    Philippines
    Singapore
    South Korea
    Thailand
    Vietnam

SingPost

Orders shipped by SingPost are mailed as an REGISTERED ARTICLE item. You will receive a tracking number as soon as we mail your package. Use that number to check the status on your country's postal company website.

If you don't receive a tracking number, please contact us asap.

Courier

Shipping by courier is faster, sometimes more expensive than the regular post, sometimes cheaper. You can choose at checkout which service do you want to use.

You will also receive a tracking number to help you monitor the delivery progress.

While we make every effort in sending your order as fast as possible, delays happens.

Pick up at the store

You can pick up your order at the store pretty much as soon as you placed it.

You can give us a heads up if you wish.

 

Refunds

A full refund of the product paid will be made if the product is no longer in stock after making the payment. Once the order has been processed, the payment will not be refunded.

 

Returns

We provide the best service to our customers and ensure that all customers are satisfied shopping here. For hygienic reasons we cannot accept used items.

Exchanges

An exchange will be made if the product we delivered is not the one customer has ordered. Make sure you do not open or use the item in any way.

 

 

Sale items

For clearance, custom or close out items, all sales are final. No returns or exchanges.

 

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Delivery in SE Asia: Indonesia, Malaysia, Singapore, Brunei, Thailand, Vietnam and Philippines.
Payment: Credit and debit cards, paypal

Visit Us

MMA Shop Singapore

KNOCKOUT GEAR

31 Haji Lane
Singapore 189224

Open everyday from 11:30AM to 8:00PM

MMA SHOP Singapore

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